FAQ: The Body Scrubber 2.0
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What are the benefits of each infusion?

Each infusion is packed with unique benefits for your skin. Here’s a breakdown:

Charcoal has strong antibacterial properties and is unmatched at oil control and getting rid of deep dirt.

Volcanic Mud forms when lava from a volcanic eruption solidifies. Here are some of the benefits: It is excellent at absorbing dirt and killing microbes It’s rich in minerals like sulfur, magnesium, and iron Helps build collagen, which restores your skin’s elasticity

Peppermint: Peppermint has antiseptic and antibacterial properties that naturally cleanse and refresh your skin. It’s been shown to heal damage from sun exposure and is generally soothing and calming for the skin.

Red Clay: has been known to thoroughly cleanse and rejuvenate the skin. It’s a natural and gentle skincare ingredient, making it suitable for all skin types, including sensitive skin. It improves blood circulation, detoxifies the skin, and is rich in minerals like magnesium, calcium, and potassium, which nourish the skin and promote overall skin health.

Matcha is rich in antioxidants, helping to fight free radicals and prevent skin damage. It reduces inflammation and soothes irritated skin. Additionally, its antibacterial properties help control oil production and reduce acne.

Last updated: August 03, 2024 08:40

Who’d we make this scrubber for?

For people who want a better bathroom experience that doesn’t come at a cost to our planet. The Scrubber is 100% natural and lathers like a beast while ensuring it doesn’t contribute to landfill waste or harm marine life.

Last updated: June 02, 2024 18:46

What are the dimensions for the towels?

The bath sheet measures 42” x 70”, the bath towel measures 35” x 67”, and the hand towel measures 20” x 30”

Last updated: July 10, 2024 10:03

What’s it made of?

It’s made of three ingredients only: Water, the root of the Konjac plant, and walnut shells.

Last updated: June 02, 2024 18:46

When will I receive my package?

We plan to ship out rewards on a first-come, first-serve basis starting at the end of August. If you pledged for one of the super early bird reward tiers and your Backerkit survey is complete, you’ll be the first to receive your rewards.

Last updated: July 22, 2024 13:23

How often should I replace it?

Instead of complicated guesswork or using the same nasty bath scrubber for years, the Body Scrubber 2.0 will tell you when it needs to be replaced. The Scrubber will begin to disintegrate when it has reached the end of its life cycle, 60-100 showers later

Last updated: June 02, 2024 18:46

How do i make sure I get my items quickly?

There are a few things you can do to make sure you get the earliest delivery date:

1) Complete your Backerkit survey as soon as you get it. 2) Charcoal is the most popular infusion according to our surveys. We have a limited number of all colors so selecting a different color other than charcoal will help your chances of receiving your items sooner. 3) Ensure your shipping address is accurate and includes all the information the carrier would need to deliver like your phone number if you’re located outside of the US.

Last updated: July 22, 2024 13:24

How do I use the body scrubber 2.0?

The Body Scrubber arrives flat and dry. When water is introduced, it softens and grows to the perfect scrubbing size. Add your choice of body wash or soap. Squeeze it to begin the lathering process and scrub away.

One side of the scrubber has a higher concentration of walnut shells- use this side for exfoliation. Use the softer side to smooth it all out. Both sides work to refresh your skin in an all-new way. Nice work making it through all the FAQs! You seem like the kind of person who organizes their apps by color. Give yourself a pat on the back then email us a screenshot of this at [email protected] and we’ll throw in a little something extra in your package.

Last updated: June 02, 2024 18:46

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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